Privacy Policy

We may collect account details supplied through our authentication provider, including your name, email address, account identifier, and profile image.

When you use the service, we process prompts, generation settings, job status, generated assets, usage records, support communications, and technical logs such as IP address, browser information, timestamps, and security events.

Payments are processed by Stripe. We receive transaction, subscription, customer, and payment-status information needed to provide credits and manage billing, but we do not store complete card numbers.

• Provide, secure, troubleshoot, and improve CreateForge AI.
• Authenticate accounts, process generation jobs, store results, and maintain credit balances.
• Process purchases, subscriptions, refunds, disputes, and required financial records.
• Prevent fraud, abuse, unauthorized access, and violations of our terms.
• Comply with legal obligations and respond to valid requests.

We use service providers to operate the platform, including Vercel for web delivery, Cloudflare for API infrastructure and private storage, Supabase for authentication and database services, Stripe for payments, and approved AI model providers for generation. These providers may process information in countries other than your own under their applicable safeguards and terms.

Our public marketing pages are designed to work without advertising cookies. Signed-in areas use essential authentication and security cookies. We do not sell personal information or use it for third-party behavioral advertising.

We retain information for as long as reasonably needed to provide the service, keep financial and security records, resolve disputes, and meet legal obligations. We use access controls, encryption in transit, private storage, signed webhooks, and least-privilege credentials, but no online service can guarantee absolute security.

Depending on where you live, you may request access, correction, deletion, restriction, objection, or a portable copy of eligible personal information. You may also close your account, subject to records we must retain for security, fraud prevention, billing, or legal compliance.

CreateForge AI is not directed to children under 18. We may update this policy as the service or legal requirements change. Material changes will be posted here with a revised date.

For privacy or support requests, use the support details shown in your CreateForge AI account, payment receipt, or Stripe-hosted billing page. Please include enough information for us to identify the relevant account without sending passwords or complete payment-card details.